Interview File.3

Interview File.3

Santec USA Corporation,Sales Engineer, Fiber Optic Components

Gwyn Clarke



I have been at Santec since August 1999. I interface with customers from many companies with diverse applications and requirements. I am able to meet many interesting international brilliant people and learn about exciting new technologies as they emerge. Our customers call upon us to provide a solution and we are challenged to meet their very specific requirements. Santec is rigid in its quality standards for products and systems, yet flexible in its approach to system solutions and customer service. Therefore, while using Santec’s expertise and foundation, each Sales Engineer is able to work independently and creatively to provide the optimal result for customer satisfaction.

Santec provides a unique environment for personal growth. While I started out as a Sales Engineer in Laser and Test Instruments, recently I have begun product management for components. Training for each position involves visits to Headquarters in Japan to see the production environment and Photonics Laboratory Corporation, as well as continuous training on a regular basis with product managers and product engineers. In addition to formal training, Santec encourages personal skill classes, technical short courses and workshops. I feel that I have grown personally and professionally while being given the opportunity to make a difference at Santec.